Case study 17/06/2021 Regulating the effects of COVID-19 Preview Article Regulating the effects of COVID-19 Time to read article: 2 mins Close Preview Read more Article contains Text Tagged in... COVID-19 patient experience Complaints patient expectations
Case study 17/06/2021 Continuity of care Preview Article Continuity of care Time to read article: 5 mins Close Preview Read more Article contains Text Tagged in... patient experience handovers Complaints Communication clinical records Record Keeping
Case study 28/04/2021 The scale of the problem Preview Article The scale of the problem Time to read article: 1 mins Close Preview Read more Article contains Text Tagged in... Complaints dental hygienist gdc dental nurse
Case study 28/04/2021 To the limit Preview Article To the limit Time to read article: 1 mins Close Preview Read more Article contains Text Tagged in... Ethics
Case study 03/12/2020 Falling to pieces Preview Article Falling to pieces Time to read article: 3 mins Close Preview Read more Article contains Text Tagged in... Record Keeping Communication Endodontics
Case study 03/12/2020 Restricted access prompts patient complaint Preview Article Restricted access prompts patient complaint Time to read article: 2 mins Close Preview Read more Article contains Text Tagged in... Communication
Case study 03/12/2020 Teledentistry – the new normal? Preview Article Teledentistry – the new normal? Time to read article: 2 mins Close Preview Read more Article contains Text Tagged in... Record Keeping Communication
Case study 05/06/2020 To prescribe or not? Preview Article To prescribe or not? Time to read article: 2 mins Close Preview Read more Article contains Text Tagged in... Claims Prescribing
Case study 05/06/2020 The whole truth? Preview Article The whole truth? Time to read article: 2 mins Close Preview Read more Article contains Text Tagged in... Communication Complaints
Case study 05/06/2020 A difficult call Preview Article A difficult call Time to read article: 2 mins Close Preview Read more Article contains Text Tagged in... Confidentiality Communication
Case study 05/06/2020 Quick thinking avoids a claim following a perforated root Preview Article Quick thinking avoids a claim following a perforated root Time to read article: 3 mins Close Preview Read more Article contains Text Tagged in... Competence Decision Making
Case study 05/06/2020 A sharp intake of breath Preview Article A sharp intake of breath Time to read article: 3 mins Close Preview Read more Article contains Text Tagged in... Equipment
Case study 05/06/2020 When the time is right Preview Article When the time is right Time to read article: 2 mins Close Preview A hygienist member of Dental Protection contacted us to report that the practice she worked in had received a strongly worded telephone complaint concerning the provision of periodontal therapy, which included the removal of calculus and root surface debridement. Read more Article contains Text Tagged in... Prescribing Complaints
Case study 04/12/2019 Considering CBCT Preview Article Considering CBCT Time to read article: 2 mins Close Preview One of the most spectacular examples of new technology in modern dentistry is the increasing use of cone beam computed tomography (CBCT). Dentolegal consultant Jim Lafferty looks at important aspects of the technique Read more Tagged in... Diagnosis Treatment Planning Endodontics
Case study 04/12/2019 An unexpected surprise Preview Article An unexpected surprise Time to read article: 3 mins Close Preview Ms C visited her dentist, requesting an improvement on her overall smile and the specific appearance of the upper lateral incisors. Read more Tagged in... Consent
Case study 04/12/2019 Bridging the gap Preview Article Bridging the gap Time to read article: 2 mins Close Preview Mrs R attended Dr A’s practice to discuss treatment options to restore her upper arch. Read more Tagged in... Treatment Planning
Case study 04/12/2019 Aligning your ethics Preview Article Aligning your ethics Time to read article: 3 mins Close Preview Beware of a demanding patient with high aesthetic needs – do not be pushed into providing treatment you do not feel is clinically appropriate or potentially damaging to the patient. Read more Tagged in... Orthodontics
Case study 04/12/2019 Doing the right thing Preview Article Doing the right thing Time to read article: 2 mins Close Preview Dentists can sometimes face situations where it might be tempting to go along with an action to accommodate a particular patient. Read more Tagged in... Ethics
Case study 31/10/2019 A lucky escape Preview Article A lucky escape Time to read article: 2 mins Close Preview Read more Tagged in... Treatment Planning Record Keeping
Case study 31/10/2019 What's in a name Preview Article What's in a name Time to read article: 2 mins Close Preview Read more Tagged in... Complaints
Case study 09/08/2019 Leaving a sour taste in the mouth Preview Article Leaving a sour taste in the mouth Time to read article: 2 mins Close Preview Associate dentists leave their current practice for a variety of reasons,and occasionally this can be due to a breakdown in communication and issues surrounding working relationships within the practice. Read more Article contains Text Tagged in... Communication
Case study 09/08/2019 Short term orthodontics Preview Article Short term orthodontics Time to read article: 2 mins Close Preview Miss N attended an examination appointment with a new dentist,unhappy with the appearance of her upper teeth. Read more Article contains Text Tagged in... Treatment Planning Competence Communication
Case study 09/07/2019 Avoiding herodontics Preview Article Avoiding herodontics Time to read article: 2 mins Close Preview Ms B was suffering from pain that kept her awake at night. An examination by the dentist established tooth 27 was the cause of discomfort. Read more Article contains Text Tagged in... Treatment Planning Consent Communication
Case study 01/07/2019 Is it vital? Preview Article Is it vital? Time to read article: 3 mins Close Preview Mr R attended a practice as a new patient. He reported no symptoms, although during the examination the dentist noted the large composite restoration at 36, which had a small fracture to one side. Read more Article contains Text Tagged in... Competence Diagnosis Communication