Articles and features 22/08/2017 Protecting vulnerable groups Preview Article Protecting vulnerable groups Time to read article: 3 mins Close Preview The Protecting Vulnerable Groups Scheme (PVG Scheme) went live in Scotland on 28 February 2011. This new membership scheme is intended to replace and improve upon the current disclosure arrangements for people who work with vulnerable groups. Read more Article contains Text Tagged in... Scotland
Articles and features 22/08/2017 Regulatory differences between Scotland and England Preview Article Regulatory differences between Scotland and England Time to read article: 2 mins Close Preview The work of the Primary Care Trust or NHS Trust (familiar in England) is performed by the Health Boards and Dentistry under the NHS and is managed by the Practitioner Services Division (PSD). Read more Article contains Text Tagged in... Scotland
Articles and features 22/08/2017 SPSO complaints guidance Preview Article SPSO complaints guidance Time to read article: 4 mins Close Preview The Scottish Public Services Ombudsman (SPSO) publicationGuidance on a Model Complaints Handling Procedure is accompanied by a Statement of Complaints Handling Principles Read more Article contains Text Tagged in... Scotland
Articles and features 22/08/2017 The Children and Vulnerable Adults Barred Lists: An Overview Preview Article The Children and Vulnerable Adults Barred Lists: An Overview Time to read article: 3 mins Close Preview The DBS deals with criminal records checks (now known as DBS checks) and is responsible for maintaining the Barred Lists for both children and vulnerable adults. Inclusion on the barred list precludes an individual from participating in a regulated activity with the relevant group. For the purposes of this scheme dentistry is considered to be a regulated activity and all adult patients are considered to be vulnerable. Thus inclusion on either or both lists would effectively bring an end to a dentist or dental care professionals practice. Read more Article contains Text Tagged in... Scotland
Articles and features 22/08/2017 Record Keeping in Wales Preview Article Record Keeping in Wales Time to read article: 6 mins Close Preview Dental professionals are required to make and keep accurate dental records of care provided to patients, whether NHS or private. Dental Protection is frequently contacted by members who want to understand how long records should be retained by the practice. Read more Article contains Text Tagged in... Wales Record Keeping
Articles and features 22/08/2017 What is happening at the GDC? Preview Article What is happening at the GDC? Time to read article: 3 mins Close Preview Stephen Henderson describes a campaign that has fundamentally changed the way in which the GDC’s Investigating Committee operates Read more Article contains Text Tagged in... Scotland England Riskwise
Articles and features 22/08/2017 New judgment on patient consent Preview Article New judgment on patient consent Time to read article: 2 mins Close Preview The law on “informed” consent has changed following a recent Supreme Court judgment Read more Article contains Text Tagged in... Riskwise Scotland England
Articles and features 22/08/2017 New standards for conscious sedation 2015 Preview Article New standards for conscious sedation 2015 Time to read article: 2 mins Close Preview The report of the Intercollegiate Advisory Committee for Sedation (IACS) in Dentistry was published in April 2015 and replaces the previous document, Conscious Sedation in the Provision of Dental Care (Department of Health 2003) Read more Article contains Text Tagged in... Scotland England Riskwise
Articles and features 22/08/2017 Shared decisions Preview Article Shared decisions Time to read article: 2 mins Close Preview Resistance to shared decision making often revolves around a perception that dentists have many patients who wish the dentist to make the decision for them. Whatever you think best. The difficulty is that just as Dentists have preferences for their style of decision making, patients also have preferences as to their desired level of involvement. Read more Article contains Text Tagged in... Riskwise England Scotland
Articles and features 22/08/2017 The cost of indemnity Preview Article The cost of indemnity Time to read article: 3 mins Close Preview Some important facts that we think you will find surprising Read more Article contains Text Tagged in... England Scotland Riskwise
Advice booklet 04/04/2017 Handling Complaints advice booklet Preview Article Handling Complaints advice booklet Close Preview Download our Handling Complaints advice booklet for dentists in the UK. Read more Article contains PDF Tagged in... England Complaints Scotland Communication Wales
Articles and features 25/01/2017 Complaints Handling Preview Article Complaints Handling Time to read article: 5 mins Close Preview The key to complaints handling is a flexibility of approach. The complaints handling process should adapt to the needs of a patient and not the other way round. Although there is no single way to handle a complaint, there are some key steps that should always be considered... Read more Article contains Text Tagged in... Complaints
Case study 14/11/2016 Acknowledging a ‘life event’ Preview Article Acknowledging a ‘life event’ Time to read article: 2 mins Close Preview What may seem a run-of-the-mill appointment for the dentist can often be a major event for the patient. Keeping detailed records of discussions and warnings is essential... Read more Article contains Text Tagged in... Communicate Oral Surgery Record Keeping Managing Clinical Risk Generic Dentistry
Case study 07/11/2016 The black, the white, and the grey Preview Article The black, the white, and the grey Time to read article: 1 mins Close Preview What happens when experts disagree? Clinical opinion can and will differ from dentist to dentist, and as this case shows, sometimes the best option is to bring the experts together... Read more Article contains Text Tagged in... Communicate Claims Prosthodontics Complaints Managing Financial Risk Generic Dentistry
Advice booklet 04/11/2016 Ending professional relationships advice booklet Preview Article Ending professional relationships advice booklet Close Preview Download our Handling Complaints advice booklet for dentists in the UK. Read more Article contains PDF Tagged in... Complaints Scotland England Wales Communication
Advice booklet 03/11/2016 Referral to the General Dental Council advice booklet Preview Article Referral to the General Dental Council advice booklet Close Preview Download our Referral to the General Dental Council advice booklet for dentists in the UK. Read more Article contains PDF Tagged in... Wales UK Probity England Professionalism Scotland
Advice booklet 02/11/2016 Referral to the General Dental Council Preview Article Referral to the General Dental Council Close Preview Download our Handling Complaints advice booklet for dentists in the UK. Read more Article contains PDF Tagged in... Scotland Complaints Wales Communication England
Articles and features 15/08/2016 Infection control Preview Article Infection control Time to read article: 3 mins Close Preview In addition to several references in the press to “dirty dentists” this is the month that the case of Dr D’Mello returned to the GDC. More importantly, when the case is reported in the national press it has the potential to suggest that dental surgeries may not be safe or that cross - infection standards have been disregarded. One way to avoid such suspicion is to share your infection control routines with your patients at an early stage when they first come for treatment; adopt an “open house” policy. Read more Article contains Text Tagged in... Generic Dentistry Infection Control Managing Clinical Risk ENT Professionalism
Case study 31/05/2016 Management of dental pain Preview Article Management of dental pain Time to read article: 1 mins Close Preview Allocate sufficient time to form a diagnosis & record both the diagnosis and the treatment indicated in the patient’s record. Read more Article contains Text Tagged in... Generic Dentistry Prescribing Managing Clinical Risk
Case study 11/05/2016 When work threatens to destroy your life Preview Article When work threatens to destroy your life Time to read article: 4 mins Close Preview I’m the sort of person that cares too much and becomes emotionally committed to my patients. While kind and caring patients appreciate this, when a patient sets out to destroy you it takes over your own life instead... Read more Article contains Text Tagged in... Patients Generic Dentistry Complaints
Case study 19/04/2016 Buying a practice versus starting from scratch Preview Article Buying a practice versus starting from scratch Time to read article: 2 mins Close Preview When I started out, beginning from scratch was almost always better. There was a shortage of dentists in many rural areas, and you could open and be instantly busy. Those days are gone. Read more Article contains Text Tagged in... Generic Dentistry Practice management Professionalism Financial Management
Case study 17/03/2016 More than I bargained for Preview Article More than I bargained for Time to read article: 3 mins Close Preview I didn’t really want to work for anyone else when I graduated, I just liked the idea of being my own boss and so I found my own premises to set up in. I’m happy still with the decisions and choices I made, although it came with challenges... Read more Article contains Text Tagged in... Practice management Generic Dentistry System Errors Reputation management Negligence
Advice booklet 09/03/2016 Confidentiality advice booklet Preview Article Confidentiality advice booklet Close Preview Download our confidentiality advice booklet for dentists in the UK. Read more Article contains PDF Tagged in... England Scotland Confidentiality Wales UK
Advice booklet 07/03/2016 Consent advice booklet Preview Article Consent advice booklet Close Preview Download our Consent advice booklet for dentists in the UK. Read more Article contains PDF Tagged in... England Wales Scotland Consent