Workshop 08/10/2019 Mastering consent and shared decision-making Preview Article Mastering consent and shared decision-making Time to read article: 1 mins Close Preview When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them Read more Article contains Text Tagged in... Communicate Scotland Wales Generic Dentistry Northern ireland England
Articles and features 02/05/2019 Tips for Foundation Dentists on writing a good CV Preview Article Tips for Foundation Dentists on writing a good CV Time to read article: 3 mins Close Preview If you are applying for a new job or even thinking about it, having your CV in order and up to date is a good start. Here we give you some tips on how to write a CV to get you an interview for that perfect job Read more Article contains Text Tagged in... Career Planning
Workshop 14/12/2018 Building resilience and avoiding burnout Preview Article Building resilience and avoiding burnout Time to read article: 1 mins Close Preview The demand placed on modern clinicians means the possibility of burnout is growing significantly, impacting both the quality of care and potential increase in risk to patients. This workshop will help you recognise the signs of burnout and give you the knowledge and confidence to manage the symptoms, recover and prevent reoccurrence. Read more Article contains Text Tagged in... Scotland Training & CPD Generic Dentistry Communicate Wales England
Case study 20/09/2018 A solid defence of a foundation dentist Preview Article A solid defence of a foundation dentist Time to read article: 3 mins Close Preview Dr F, a first year foundation dentist, contacted Dental Protection for assistance as he had been suspended from his foundation dental training. Read more Article contains Text Tagged in... Training & CPD Investigations
Workshop 01/07/2018 Mastering adverse outcomes Preview Article Mastering adverse outcomes Time to read article: 1 mins Close Preview This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome. Read more Article contains Text Tagged in... Training & CPD Northern ireland Generic Dentistry England Scotland Wales
Workshop 01/07/2018 Dental records for general dental practitioners Preview Article Dental records for general dental practitioners Time to read article: 1 mins Close Preview This workshop highlights the importance of well-organised dental records, to aid continuity of care and ensure good practice. Through a range of presentations, discussions, case scenarios and practical exercises, it highlights the importance of accurate and up-to-date dental records for both patient care and professional defence. Read more Article contains Text Tagged in... Training & CPD Record Keeping Managing Clinical Risk
Workshop 01/07/2018 Mastering difficult interactions Preview Article Mastering difficult interactions Time to read article: 1 mins Close Preview This workshop helps you identify and utilise a range of different skills in difficult interactions with patients and colleagues. These skills can help you reach a more favourable clinical outcome and still preserve the integrity of professional relationships. Very constructive. Finally, a model of workplace behaviour that will help change my patient interactions in the future. Read more Article contains Text Tagged in... Training & CPD Generic Dentistry Communicate
Workshop 01/07/2018 Mastering your risk Preview Article Mastering your risk Time to read article: 1 mins Close Preview This workshop gives you a thorough grounding in the issues surrounding managing risk through communication. It introduces proven preventative skills and techniques you can implement immediately to reduce your exposure to litigation and complaints, improving patient safety. Read more Article contains Text Tagged in... England Wales Generic Dentistry Northern ireland Communicate Scotland
Articles and features 11/04/2018 How does the new GDPR affect my practice? Preview Article How does the new GDPR affect my practice? Time to read article: 5 mins Close Preview We look at how the new General Data Protection Regulations (GDPR) impact your dental practice. Read more Article contains Text Tagged in... Dental Records Record Keeping Data Protection Practice management
Articles and features 10/04/2018 Getting ready for GDPR Preview Article Getting ready for GDPR Time to read article: 1 mins Close Preview Useful information for preparing for new GDPR Read more Article contains Text Tagged in... Dental Records Compliance Record Keeping Practice management Data Protection
22/08/2017 Continuing Professional Development Preview Article Continuing Professional Development Time to read article: 1 mins Close Preview As a dental professional, you have a duty to keep your skills and knowledge up-to-date. Read more Article contains Text Tagged in... Generic Dentistry Training & CPD
22/08/2017 Setting yourself apart Preview Article Setting yourself apart Time to read article: 4 mins Close Preview Seeking employment can be stressful, as it can lead us to wonder whether we are 'good enough' especially if we are new to practice. Read more Article contains Text Tagged in... ENT Career Planning Professionalism Managing Clinical Risk
Articles and features 22/08/2017 What to expect when the CQC inspect Preview Article What to expect when the CQC inspect Time to read article: 1 mins Close Preview The Care Quality Commission (CQC) has stated that it intends to inspect approximately 10% of dental providers and that it will not apply ratings following inspections. Read more Article contains Text Tagged in... CQC Compliance
Articles and features 22/08/2017 Support with CQC - Fundamental standards Preview Article Support with CQC - Fundamental standards Time to read article: 3 mins Close Preview Receiving and acting on complaints: a summary of complaints, responses, correspondence and other relevant information identified must be provided to CQC within 28 days of a request. Read more Article contains Text Tagged in... CQC Compliance
Articles and features 22/08/2017 Support with CQC - Duty of candour Preview Article Support with CQC - Duty of candour Time to read article: 2 mins Close Preview The duty of candour, which was introduced by the government through Regulation 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, applies to dental practices from 1 April 2015. Read more Article contains Text Tagged in... CQC Compliance
Articles and features 22/08/2017 The CQC – What you need to know Preview Article The CQC – What you need to know Time to read article: 4 mins Close Preview All healthcare organisations that provide regulated activities have to register with the CQC. Here's a little background along with advice on who is affected and how to apply for registration. Read more Article contains Text Tagged in... CQC Compliance
Articles and features 22/08/2017 The NHS Complaints Regulations Preview Article The NHS Complaints Regulations Time to read article: 1 mins Close Preview The Local Authority Social Services & NHS Complaints (England) Regulations 2009 came into force on 1 April 2009 and introduced a revised procedure for the handling of complaints by local authorities, in respect of complaints about adult social care, and by NHS bodies, primary care providers and independent providers in respect of provision of NHS care. Read more Article contains Text Tagged in... Complaints
Articles and features 22/08/2017 NHS complaints regulation - The Ombudsman Preview Article NHS complaints regulation - The Ombudsman Time to read article: 1 mins Close Preview The Ombudsman takes the view that complaints handling should be ‘Do it once do it right’. The Ombudsman will be looking for an appropriate, proportionate response which meets the principles of good complaints handling. Read more Article contains Text Tagged in... Complaints
Articles and features 22/08/2017 NHS complaints regulations - what’s new? Preview Article NHS complaints regulations - what’s new? Time to read article: 2 mins Close Preview Patients who remain unhappy after local resolution is complete may request a review of their complaint by the Ombudsman. The person responding must inform the complainant of their right to take their complaint to the Ombudsman Health Service. Effectively what was a three-stage procedure is simplified into two stages. Read more Article contains Text Tagged in... Complaints
22/08/2017 A Bit on the Side - Working Whilst Studying Preview Article A Bit on the Side - Working Whilst Studying Time to read article: 4 mins Close Preview “Don’t go and blow all of your money during your first week” was perhaps the best piece of advice in my early university career. Read more Article contains Text Tagged in... ENT Career Planning Professionalism Managing Clinical Risk
22/08/2017 Welcome to working in dentistry Preview Article Welcome to working in dentistry Time to read article: 2 mins Close Preview The moment I saw the metal sign ‘Dr S.Kaddour’ being drilled onto my surgery door I felt a small lump develop in my throat. Read more Article contains Text Tagged in... ENT Career Planning Professionalism Managing Clinical Risk
22/08/2017 Compiling a portfolio...a guide to a painless experience Preview Article Compiling a portfolio...a guide to a painless experience Time to read article: 4 mins Close Preview Emily Hooper graduated from Bristol Dental School in 2013. She completed DF1 in Bath and has since completed Dental Core Trainee positions in Bristol and Newcastle. She currently works as a DCT 3 in Paediatric Dentistry. Read more Article contains Text Tagged in... Professionalism Managing Clinical Risk ENT Career Planning
22/08/2017 The Yellow Brick Road from Finals to Foundation Training Preview Article The Yellow Brick Road from Finals to Foundation Training Time to read article: 4 mins Close Preview Satnam graduated from the University of Birmingham in 2015 with honours and a clinical distinction in dentistry. She then went on to successfully complete her foundation training in the West Midlands. Read more Article contains Text Tagged in... Career Planning ENT Professionalism Managing Clinical Risk
Articles and features 21/08/2017 Pulp Stones - friend or foe? Preview Article Pulp Stones - friend or foe? Time to read article: 5 mins Close Preview An introduction and overview of pulp stones. Read more Article contains Text Tagged in... Managing Clinical Risk Maxillofacial surgery Career Planning Professionalism