Case study 15/11/2022 Keep adequate records to avoid costly settlements Preview Article Keep adequate records to avoid costly settlements Time to read article: 1 mins Close Preview Avoid costly settlements in the future by keeping adequate records now... Read more Article contains Text Tagged in... Record Keeping Managing Clinical Risk Generic Dentistry Prosthodontics Communicate
Case study 02/11/2022 Are you incompetent? Preview Article Are you incompetent? Time to read article: 2 mins Close Preview Dr Annalene Weston, Dentolegal Consultant at Dental Protection, walks us through a case where this very question was asked of a practitioner. Read more Article contains Text Tagged in... extraction Professionalism Ethics Complaints clinical neglience
Case study 02/11/2022 Lacerations claim goes to trial Preview Article Lacerations claim goes to trial Time to read article: 2 mins Close Preview Suzanne Tate, Litigation Solicitor at Dental Protection reports on a claim that involved the witness statement of the assisting dental nurse. Read more Article contains Text Tagged in... clinical neglience Claims
Case study 01/11/2022 Amalgam ‘allergy’ leads to claim Preview Article Amalgam ‘allergy’ leads to claim Time to read article: 5 mins Close Preview Paula Conwell, Litigation Solicitor at Dental Protection, details a claim of negligence which was later taken to trial. Read more Article contains Text Tagged in... Patient Safety clinical neglience duty of care Systems Procedures Diagnosis
Articles and features 28/10/2022 How to spot a patient that might sue you Preview Article How to spot a patient that might sue you Time to read article: 4 mins Close Preview What triggers litigation in patients – something we said, something we did? Or something more? Helen Harbourne, Claims Manager at Dental Protection, considers the issue. Read more Article contains Text Tagged in... Litigation Claims Consent Complaints clinical neglience
Articles and features 28/10/2022 Impostor syndrome – am I good enough? Preview Article Impostor syndrome – am I good enough? Time to read article: 4 mins Close Preview Impostor syndrome can be described as a pervasive feeling of self-doubt, insecurity or fraudulence – one that can stubbornly persist, despite much evidence to the contrary. Dr Colm Harney, Dentolegal Consultant at Dental Protection, explores the concept. Read more Article contains Text Tagged in... Wellbeing
Articles and features 28/10/2022 Confidence must come with competence Preview Article Confidence must come with competence Time to read article: 5 mins Close Preview Dr Raj Rattan, Dental Director at Dental Protection, looks at why a practitioner’s confidence is misplaced without the competence to back it up. Read more Article contains Text Tagged in... handovers Consent Professionalism clinical neglience Patient Safety Competence
Case study 01/09/2022 Why communication counts Preview Article Why communication counts Time to read article: 2 mins Close Preview Sincere communication is often the key to navigating difficult conversations. This case involving a dental hygienist shows how your interactions with patients can often escalate unexpectedly, especially in online communications. Read more Article contains Text Tagged in... DCP Professionalism Difficult Conversations dental care professional Communication
Case study 11/08/2022 Leaving a sour taste in the mouth Preview Article Leaving a sour taste in the mouth Time to read article: 3 mins Close Preview Dental hygienists, dental therapists and oral health therapists leave their practices for a variety of reasons, and occasionally this can be due to a breakdown in communication and issues surrounding working relationships within the practice Read more Article contains Text
Articles and features 25/07/2022 Thwarting vicarious liability and non-delegable duty of care claims Preview Article Thwarting vicarious liability and non-delegable duty of care claims Time to read article: 4 mins Close Preview Dental Protection outlines the ways you can protect yourself from an allegation of non-delegable duty of care or a claim of vicarious liability. Read more Article contains Text Tagged in... vicarious liability NDDC non-delegable duty of care duty of care Claims
Case study 11/07/2022 Lost root claim goes to trial Preview Article Lost root claim goes to trial Time to read article: 4 mins Close Preview Paula Conwell, Litigation Solicitor at Dental Protection explains how a specialist expert assisted in a case concerning a delayed extraction. Read more Article contains Text Tagged in... Expert Reports Consent Record Keeping
Case study 11/07/2022 Apicectomy problem leads to excessive claim Preview Article Apicectomy problem leads to excessive claim Time to read article: 1 mins Close Preview Dawn Wood, Claims Negotiator at Dental Protection reports on a recent case whereby the claim was reduced and saved a significant amount of the member fund. Read more Article contains Text Tagged in... Consent extraction Claims
Case study 11/07/2022 Missed periodontal disease leads to claim Preview Article Missed periodontal disease leads to claim Time to read article: 2 mins Close Preview Dawn Wood, Claims Negotiator at Dental Protection reports on a case that highlights the importance of conducting regular Basic Periodontal Examinations (BPE). Read more Article contains Text Tagged in... Communication Expert Reports Record Keeping
Case study 11/07/2022 Tricky extraction leads to hospital admission Preview Article Tricky extraction leads to hospital admission Time to read article: 4 mins Close Preview Hashim Talbot, Litigation Solicitor at Dental Protection, explains how Dental Protection's legal team stepped in to assist a general dental practitioner when an extraction leads to a claim of clinical negligence. Read more Article contains Text Tagged in... Record Keeping Claims Communication Negligence Adverse Outcomes Consent
Case study 11/07/2022 Adenoma surgery leads to claim Preview Article Adenoma surgery leads to claim Time to read article: 2 mins Close Preview Suzanne Tate, Litigation Solicitor at Dental Protection recounts a case of recurrence that spanned 15 years post-surgery. Read more Article contains Text Tagged in... Consent Claims Litigation Negligence
Articles and features 11/07/2022 Empathy and effort Preview Article Empathy and effort Time to read article: 7 mins Close Preview Dr Raj Rattan, Dental Director at Dental Protection, looks at the complexities of empathy in dentistry and potential ways to improve it. Read more Article contains Text Tagged in... Communication patient experience empathy
Articles and features 11/07/2022 Root resorption in child orthodontic patients Preview Article Root resorption in child orthodontic patients Time to read article: 5 mins Close Preview Dr Yvonne Shaw, Underwriting Policy Lead at Dental Protection, offers an overview of orthodontic claims received by members in the UK. Read more Article contains Text Tagged in... Record Keeping Orthodontics Communication Consent Difficult Conversations
Articles and features 22/06/2022 You’ve got mail: The emotional impact of a GDC investigation Preview Article You’ve got mail: The emotional impact of a GDC investigation Time to read article: 7 mins Close Preview A dental hygienist speaks openly about the impact of a GDC investigation on her physical and mental health and her inspiration behind not giving up. Read more Article contains Text Tagged in... dental hygienist dental care professional Wellbeing Investigations fitness to practise gdc
Articles and features 20/05/2022 Why your patient’s medical history matters Preview Article Why your patient’s medical history matters Time to read article: 4 mins Close Preview Amanda Waite, Case Manager at Dental Protection, looks at why a regular review of your patients’ medical histories and understanding their significance improves patient safety. Read more Article contains Text Tagged in... Medical Records Communication DCP Record Keeping
Articles and features 20/05/2022 Handling dissatisfied patients and their complaints Preview Article Handling dissatisfied patients and their complaints Time to read article: 6 mins Close Preview Dealing with patient dissatisfaction and receiving complaints are among the most challenging experiences a dental practitioner can face. Donna Pawsey, Case Manager at Dental Protection, explores the issues. Read more Article contains Text Tagged in... Difficult Conversations DCP Complaints patient experience Communication
Case study 11/05/2022 Turkey teeth: managing the fallout of dental tourism Preview Article Turkey teeth: managing the fallout of dental tourism Time to read article: 4 mins Close Preview Simrit Ryatt, Dentolegal Consultant, recalls the case of a dentist who sought Dental Protection advice after his aspiring influencer patient opted for treatment abroad. Read more Article contains Text Tagged in... tooth whitening cosmetic dentistry dental tourism Record Keeping emergency care
Case study 11/05/2022 Should you fix another dentist’s treatment? Preview Article Should you fix another dentist’s treatment? Time to read article: 4 mins Close Preview Xanthoula Maitou, Dentolegal Consultant at Dental Protection, looks at a case where a patient asks a dentist to reverse treatment provided by another dentist. Read more Article contains Text Tagged in... Communication Adverse Outcomes Ethics veneers Difficult Conversations patient expectations
Articles and features 04/05/2022 Preventive dentistry: a team approach Preview Article Preventive dentistry: a team approach Time to read article: 8 mins Close Preview Whether working independently under a Direct Access arrangement, or working under prescription, Dental Care Professionals can, and should, be involved in preventive care. Read more Article contains Text Tagged in... DCP Communication Direct Access Record Keeping Risk management preventive dentistry
Articles and features 04/05/2022 Difficult conversations in difficult situations Preview Article Difficult conversations in difficult situations Time to read article: 6 mins Close Preview Evelyn Ferguson-Williams, Case Manager at Dental Protection and former dental nurse, looks at the communication skills required for challenging conversations in the workplace. Read more Article contains Text Tagged in... DCP Communication Difficult Conversations