Dr Raj Rattan, Dental Director at Dental Protection, looks at why a practitioner’s confidence is misplaced without the competence to back it up.

Before 2013, all members of the dental team had to work on the prescription of a dentist – then the GDC issued guidance that allowed Direct Access for some dental care professionals. Former dental nurses Amanda Waite and Evelyn Ferguson-Williams, Case Managers at Dental Protection, look at why dental care professionals still need to practise within their competence

It is a fact that much of human behaviour is related to maximising rewards and minimising losses. Raj Rattan, dental director at Dental Protection, looks at how we can reduce fear and manage risk and uncertainty, so we can stay confident and competent throughout our careers

A recent Supreme Court decision has raised questions about the role of non-clinical staff in patient care. The judgment criticised the actions of a receptionist in an Accident and Emergency (A&E) department – Joseph McCaughley, litigation solicitor at Dental Protection, looks at the ramifications of the case