We actively encourage members to contact us for advice to provide peace of mind and to help prevent a concern or problem escalating.

Dental Protection does not use the number of requests for advice as part of its risk assessment of a member. This includes determining their membership subscription.

In exceptional cases, where a request for advice involves facts or circumstances of a highly unusual or unique nature it might trigger a general review of an individual’s risk profile. However, we stress that this would be very unusual.

So, if you want to discuss a dentolegal issue or need advice on how to prevent a concern or problem escalating, please do let us know - we are only a phone call away.

If you are concerned about any issue or incident which has occurred in your capacity as a dentist or dental care professional, we would encourage you to get in touch immediately to ask our advice. There is no stigma attached to seeking guidance or support, and we would rather you asked for help in time to avoid a problem instead of waiting and hoping for the best, only to find yourself in greater difficulties later.

Where you are eligible for Dental Protection’s occurrence-based protection you can seek assistance for any complaint or claim arising from an adverse incident that took place during membership of Dental Protection – even if it is brought years later, or if you have long since left membership. Occurrence-based protection means you do not need to make any further arrangements for long-term protection after your membership ends.