When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them

The demand placed on modern clinicians means the possibility of burnout is growing significantly, impacting both the quality of care and potential increase in risk to patients. This workshop will help you recognise the signs of burnout and give you the knowledge and confidence to manage the symptoms, recover and prevent reoccurrence.

​This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome.

This workshop highlights the importance of well-organised dental records, to aid continuity of care and ensure good practice. Through a range of presentations, discussions, case scenarios and practical exercises, it highlights the importance of accurate and up-to-date dental records for both patient care and professional defence.

This workshop helps you identify and utilise a range of different skills in difficult interactions with patients and colleagues. These skills can help you reach a more favourable clinical outcome and still preserve the integrity of professional relationships. Very constructive. Finally, a model of workplace behaviour that will help change my patient interactions in the future.

This workshop gives you a thorough grounding in the issues surrounding managing risk through communication. It introduces proven preventative skills and techniques you can implement immediately to reduce your exposure to litigation and complaints, improving patient safety.

Saturday 16 October - 09.00 - 12.30. We’ve brought together a host of expert speakers to help members like you manage the risk you face today and practise with confidence.

This webinar provides an overview to the dental team about Coronavirus and reviews the fundamental infection prevention and control measures that should be considered to reduce the likelihood of disease transmission within the dental practice.

This one hour webinar recording covers consulting remotely with the current health situation in the UK.

This one hour webinar recording covers consulting remotely with the current health situation in the UK.

It’s a terrible thing to experience, but burnout also has an impact on your dentolegal risk, and the safety of your patients. Join Dr Suzy Jordache and Dr David Monaghan for a webinar designed to empower you to identify and manage this very real threat that clinicians face. Date: Tuesday 9 April 2019 Time: 19.30 – 20.30