Case study 11/07/2022 Missed periodontal disease leads to claim Preview Article Missed periodontal disease leads to claim Time to read article: 2 mins Close Preview Dawn Wood, Claims Negotiator at Dental Protection reports on a case that highlights the importance of conducting regular Basic Periodontal Examinations (BPE). Read more Article contains Text Tagged in... Record Keeping Expert Reports Communication
Case study 11/07/2022 Tricky extraction leads to hospital admission Preview Article Tricky extraction leads to hospital admission Time to read article: 4 mins Close Preview Hashim Talbot, Litigation Solicitor at Dental Protection, explains how Dental Protection's legal team stepped in to assist a general dental practitioner when an extraction leads to a claim of clinical negligence. Read more Article contains Text Tagged in... Negligence Communication Claims Consent Adverse Outcomes Record Keeping
Case study 11/07/2022 Adenoma surgery leads to claim Preview Article Adenoma surgery leads to claim Time to read article: 2 mins Close Preview Suzanne Tate, Litigation Solicitor at Dental Protection recounts a case of recurrence that spanned 15 years post-surgery. Read more Article contains Text Tagged in... Consent Negligence Litigation Claims
Articles and features 11/07/2022 Empathy and effort Preview Article Empathy and effort Time to read article: 7 mins Close Preview Dr Raj Rattan, Dental Director at Dental Protection, looks at the complexities of empathy in dentistry and potential ways to improve it. Read more Article contains Text Tagged in... patient experience Communication empathy
Articles and features 11/07/2022 Root resorption in child orthodontic patients Preview Article Root resorption in child orthodontic patients Time to read article: 5 mins Close Preview Dr Yvonne Shaw, Underwriting Policy Lead at Dental Protection, offers an overview of orthodontic claims received by members in the UK. Read more Article contains Text Tagged in... Communication Record Keeping Orthodontics Consent Difficult Conversations
Articles and features 22/06/2022 You’ve got mail: The emotional impact of a GDC investigation Preview Article You’ve got mail: The emotional impact of a GDC investigation Time to read article: 7 mins Close Preview A dental hygienist speaks openly about the impact of a GDC investigation on her physical and mental health and her inspiration behind not giving up. Read more Article contains Text Tagged in... DCP Wellbeing dental hygienist mental health gdc dental care professional
Articles and features 20/05/2022 Why your patient’s medical history matters Preview Article Why your patient’s medical history matters Time to read article: 4 mins Close Preview Amanda Waite, Case Manager at Dental Protection, looks at why a regular review of your patients’ medical histories and understanding their significance improves patient safety. Read more Article contains Text Tagged in... Communication Record Keeping Medical Records DCP
Articles and features 20/05/2022 Handling dissatisfied patients and their complaints Preview Article Handling dissatisfied patients and their complaints Time to read article: 6 mins Close Preview Dealing with patient dissatisfaction and receiving complaints are among the most challenging experiences a dental practitioner can face. Donna Pawsey, Case Manager at Dental Protection, explores the issues. Read more Article contains Text Tagged in... patient experience DCP Communication Complaints Difficult Conversations
Case study 11/05/2022 Turkey teeth: managing the fallout of dental tourism Preview Article Turkey teeth: managing the fallout of dental tourism Time to read article: 4 mins Close Preview Simrit Ryatt, Dentolegal Consultant, recalls the case of a dentist who sought Dental Protection advice after his aspiring influencer patient opted for treatment abroad. Read more Article contains Text Tagged in... tooth whitening cosmetic dentistry dental tourism emergency care Record Keeping
Case study 11/05/2022 Should you fix another dentist’s treatment? Preview Article Should you fix another dentist’s treatment? Time to read article: 4 mins Close Preview Xanthoula Maitou, Dentolegal Consultant at Dental Protection, looks at a case where a patient asks a dentist to reverse treatment provided by another dentist. Read more Article contains Text Tagged in... Ethics Communication veneers Procedures COVID-19 Difficult Conversations
Articles and features 04/05/2022 Preventive dentistry: a team approach Preview Article Preventive dentistry: a team approach Time to read article: 8 mins Close Preview Whether working independently under a Direct Access arrangement, or working under prescription, Dental Care Professionals can, and should, be involved in preventive care. Read more Article contains Text Tagged in... Direct Access Communication dental care professional preventive dentistry Risk management DCP
Articles and features 04/05/2022 Difficult conversations in difficult situations Preview Article Difficult conversations in difficult situations Time to read article: 6 mins Close Preview Evelyn Ferguson-Williams, Case Manager at Dental Protection and former dental nurse, looks at the communication skills required for challenging conversations in the workplace. Read more Article contains Text Tagged in... Communication DCP Difficult Conversations
Articles and features 11/04/2022 Meet Gemma Forsythe, dental nurse and Dental Protection member Preview Article Meet Gemma Forsythe, dental nurse and Dental Protection member Time to read article: 5 mins Close Preview Get to know registered dental nurse and Instagrammer, Gemma Forsythe, as she discusses her career in nursing and why to her, being a member of Dental Protection is vital. Read more Article contains Text Tagged in... dental nurse dental hygienist dental therapist dental care professional DCP
Articles and features 08/04/2022 Employment contracts and documentation Preview Article Employment contracts and documentation Time to read article: 4 mins Close Preview Medical Protection, in partnership with Croner, detail the essential features of UK employment contracts for practice principals to include. Read more Article contains Text Tagged in... Employee contracts
Articles and features 06/04/2022 The importance of follow-up arrangements Preview Article The importance of follow-up arrangements Time to read article: 4 mins Close Preview There are many moments in clinical dentistry when the most crucial aspect of case management is not what you do, but what arrangements you make to monitor the effectiveness of what you do. Read more Article contains Text Tagged in... Procedures Communication Adverse Outcomes Record Keeping Managing Clinical Risk Systems
Articles and features 01/04/2022 Examining soft tissues Preview Article Examining soft tissues Time to read article: 4 mins Close Preview Unlike many other areas of healthcare, dentists generally get to examine fit ambulant patients at varying intervals, and at times when they may have no symptoms or any particular reason for attending, other than for a periodic review of their oral health. Read more Article contains Text Tagged in... DCP Record Keeping ENT Managing Clinical Risk dental care professional Generic Dentistry
Articles and features 31/03/2022 Explaining relevant risk factors to patients Preview Article Explaining relevant risk factors to patients Time to read article: 4 mins Close Preview A clinician’s specialised knowledge of the aetiology of various oral and dental conditions places him, or her, in a position of significant advantage relative to most patients. Read more Article contains Text Tagged in... Managing Clinical Risk Communication Record Keeping Generic Dentistry ENT
Articles and features 23/03/2022 What does a Dentolegal Consultant do? Preview Article What does a Dentolegal Consultant do? Time to read article: 4 mins Close Preview Read more Article contains Text Tagged in... Investigations Claims Dentolegal consultant working from home COVID-19 DLC
Articles and features 02/11/2021 Complaint handling: A step-by-step guide for dental nurses Preview Article Complaint handling: A step-by-step guide for dental nurses Time to read article: 9 mins Close Preview George Wright, Dentolegal Consultant and Senior Dental Educator at Dental Protection, offers a comprehensive overview of effective complaint handling Read more Article contains Text Tagged in... Complaints
Case study 02/11/2021 An eventful extraction Preview Article An eventful extraction Time to read article: 4 mins Close Preview Read more Article contains Text Tagged in... extraction Negligence Consent Expert Reports Complaints Dental Council
Case study 02/11/2021 An allegation of dishonesty Preview Article An allegation of dishonesty Time to read article: 2 mins Close Preview Read more Article contains Text Tagged in... Record Keeping misconduct fitness to practise Practice management Complaints
Articles and features 02/11/2021 Complaint management – here to help Preview Article Complaint management – here to help Time to read article: 5 mins Close Preview Nipping complaints in the bud is always the best approach, where possible – Dental Protection’s Dr Simrit Ryatt, Dentolegal Consultant, looks at how we can help manage complaints on your behalf. Read more Article contains Text Tagged in... Communication COVID-19 patient expectations Complaints
Articles and features 02/11/2021 Defensive practice – does it really lower our risk? Preview Article Defensive practice – does it really lower our risk? Time to read article: 5 mins Close Preview Dr Simrit Ryatt, Dentolegal Consultant at Dental Protection, looks at why certain approaches to avoiding risk can become self-fulfilling prophecies. Read more Article contains Text Tagged in... defensive dentistry Risk Complaints Ethics Claims
Articles and features 02/11/2021 Cosmetic dentistry: ethics and aesthetics Preview Article Cosmetic dentistry: ethics and aesthetics Time to read article: 7 mins Close Preview Cosmetic dentistry is an increasingly popular undertaking for many dental practitioners but is laced with dentolegal risks. Dr Martin Foster, Dentolegal Consultant at Dental Protection, talks through the principal learning points. Read more Article contains Text Tagged in... Orthodontics cosmetic dentistry veneers patient expectations